Privacy Policy

Last Updated: July 8, 2026

Welcome to the website of Amazing Haven LLC. We operate a care-focused residential agency based in Utah. We are deeply committed to protecting your privacy and ensuring that any personal information you share with us is handled with the highest level of care, respect, and confidentiality.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our online services.

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our site:

Personal Data: Professionally or personally identifying information, such as your name, email address, phone number, and mailing address, which you voluntarily provide to us when you fill out a contact form, request information, or sign up for company events.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
Employee & Contractor Data: If you are a staff member or contractor interacting with our portal links, we may coordinate operational data strictly for scheduling and business verification purposes.

2. How We Use Your Information

We use the information we collect to maintain our high standard of heart-centered, relationship-based care and operational efficiency. Specifically, we use your data to:

Respond to inquiries from families, clients, and support coordinators.
Manage company events, schedules, and coordination.
Deliver, maintain, and improve our website performance.
Comply with state regulations, including the Utah Department of Health and Human Services (DHHS) and Medicaid compliance frameworks.
Prevent fraudulent transactions and monitor against theft or unauthorized system access.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third-party vendors, service providers, or contractors who perform services for us or on our behalf (such as data analysis, email delivery, hosting services, or customer service).
Client & Care Confidentiality: Any personal health information or specific client records are subject to strict state and federal privacy laws and are never shared via our public website.
Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your residency, you may have the right to request access to the personal data we collect from you, change that data, or delete it. To request a review, update, or deletion of your personal information, please contact us using the information provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Amazing Haven LLC

5526 W 13400 S PMB 337, HERRIMAN,

Utah, 84096, United States

Direct: 925-852-9965

Work: 385-498-5676

Fax: 385-498-5810

admin@amazinghaven.com; assistant@amazinghaven.com

SMS Terms & Conditions

SMS Consent Communication:

The information 925-852-9965 and 385-498-5676 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Amazing Haven LLC, you may receive messages related to the following:

Communication with staff of Amazing Haven
Schedule Coordination
Daily Operations Update
Compliance & Safety Update
Training & Onboarding Communication
Communication with family members of clients we provide support to
Shift Reminders
Schedule and activity updates
Staffing assignment
Client Satisfaction Follow-up

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 35 SMS messages per week related to Communication with staff of Amazing Haven, Schedule Coordination, Daily Operations Update, Compliance & Safety Update, Training & Onboarding Communication, Communicate with family members of clients we provide support to, shift reminders, Schedule and activity updates, staffing assignment, and Client Satisfaction Follow-up.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Amazing Haven LLC in the following:

By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.amazinghaven.com/

Additional Options: For immediate assistance, contact us on 385-498-5676 or 925-852-9965.

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy page.
Message frequency may vary

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